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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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Can not find my pass word my acc is, have been at it days

Customer Question

can not find my pass word my acc is***@******.***
JA: When did you last reset your username and password?
Customer: have been at it for 2 days still have no I dear
JA: What troubleshooting have you tried?
Customer: none
Submitted: 10 months ago.
Category: Email
Expert:  Dustin replied 10 months ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

Are you a paying AOL member?

Also, do you know the alternate email address on your account?

Customer: replied 10 months ago.
no and no
Expert:  Dustin replied 10 months ago.

Were you ever a paying aol member?

Also, when was the last time your password *****? And are you still using the same computer that you were using the last time your password *****?

Expert:  Dustin replied 10 months ago.

Hi, I never heard back from you after you viewed my answer. Did you still need help with this issue?

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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