Hi there Fabian! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. Would you be willing to allow me to remotely connect to your computer to try to reset the password ***** your original account? You will be able to see everything that I am doing and you can terminate the session at any time by clicking on the x to close it. If we cannot reset the password, then I will provide step by step instructions for adding the new account to your phone.