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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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My gmail password has been tampered with from a hacker. I

Customer Question

My gmail password ***** been tampered with from a hacker. I can't always use it without it being incorrect. Weird part is sometimes it works absorber times not!
Submitted: 10 months ago.
Category: Email
Expert:  aminlawfirm replied 10 months ago.

1. Please state your specific legal question.

Customer: replied 10 months ago.
My gmail address had been tampered with and my password *****'t always work which is really weird. What can I do without changing the password ***** I hats possible?
Customer: replied 10 months ago.
My gmail address has been hacked!
Expert:  aminlawfirm replied 10 months ago.

Are you wanting a tech expert here or a legal expert?

Customer: replied 10 months ago.
Nice idea but it's a bit costly for me. I wrote twice what my problem is. Will you be able to answer my question this evening? I'll be going to bed in the next couple hours. I'm old.
Expert:  aminlawfirm replied 10 months ago.

You must have received an automated phone call offer. I did not send that. What I am asking is do you want a tech expert or are looking for legal help here. You have reached the legal experts category.

Customer: replied 10 months ago.
I need a tech expert I believe. This was the first thing that came on the screen when I googled my dilemma. I wasn't sure if legal advice could help with this. Do I get a refund???
Expert:  aminlawfirm replied 10 months ago.

I will send to over to the tech category.

Customer: replied 10 months ago.
Someone hacked into my gmail address to impersonate me for something I certainly did not do! Then sometimes my password *****'t work and sometimes it did. I was downloading Adobe and my password *****'t work. This is why I'm trying to see what I need to do. Unfortunately it looks as if I will have to change my password...
Customer: replied 10 months ago.
Unless you have another solution. I have an apple 6s phone and no computer! So do I need tech support and not legal counsel? That's my guess.
Customer: replied 10 months ago.
Thank you for your help. Will I be charged for this information???
Expert:  GeekGal replied 10 months ago.

Hi there Terri. My name is***** apologize for the confusion but it does appear that you need technical support rather than legal help at this time. Would you like assistance? I am tech support and I will be happy to walk you through what needs to be done, but I do not have access to billing information. You will need to go to where you will find contact information for Customer Support (phone, chat, or email). Woudl you like to continue?