Hi, and welcome to Justanswer. My name is ***** ***** i will be assisting you today.
What email are you using? Outlook, Gmail, etc?
How are you accessing it? Did you download the email application, using just the browser etc?
Hi Judy. My name is***** ignore the automated offers that you are seeing. I assure this is not a scam. I will do my best to help you resolved the problem. I am independent contractor for Just Answer and I am not paid at all unless I help you to solve the problem and receive a good rating from you.
I'll need to ask you a few questions in order to best help you.
I see that you are upset. I'm sorry about that. Would you like for me to help you fix the problem? If so, please let me know. Otherwise, please visit ww2.justanswer.com/help fro instructions on requesting a refund. I am tech support only and can not assist you with billing matters.
It doesn't have to be for nothing. I can help you with this if you'd like to continue. Just let me know please. If you would like to continue, i'll need to ask a few questions but there is no point in doing so if you are going to request a refund anyway.