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Ask IT Miro Your Own Question

IT Miro
IT Miro, Computer Scientist
Category: Email
Satisfied Customers: 2969
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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Hotmail sent to me is not getting here

Customer Question

Hotmail sent to me is not getting here
Submitted: 4 months ago.
Category: Email
Expert:  Jason Jones replied 4 months ago.

Hello,

I am the person that will be helping you today.

How may I help you today?

I will be standing by, looking forward to your response.

Thank you,
Jason

Expert:  Jason Jones replied 4 months ago.

Please, stop creating duplicate questions. Keep all communication on this page.

How may I help you today?

Customer: replied 4 months ago.
answer my question not offer me something else
Expert:  Jason Jones replied 4 months ago.

What is your question? All you said was, "Hotmail sent to me is not getting here". What does that mean?

Customer: replied 4 months ago.
that means people call me and tell me they sent me email and tell me the correct address
Expert:  Jason Jones replied 4 months ago.

Thank you for the update. So that means that people are telling you that they sent you an email, but it's not coming through. Are you able to send yourself a test email?

Customer: replied 4 months ago.
no just tried it
Expert:  Jason Jones replied 4 months ago.

Okay, that means that you have something setup on the account. Let me take a quick look to see if I can locate the issue.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 03 and click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)

Expert:  Jason Jones replied 4 months ago.

Hello again,

I see that you are not connected, yet.

Are you having any problems with running that remote application after it is downloaded?

Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?

Thank you,
***** *****

Customer: replied 4 months ago.
ie
Expert:  Jason Jones replied 4 months ago.

Did you follow my instructions and run the remote file?

Customer: replied 4 months ago.
BUT MY PROTECTION DELETED IT
Expert:  Jason Jones replied 4 months ago.

Okay. Try again and this time just run the file instead of deleting it.

Customer: replied 4 months ago.
I DID NOT DELETE IT MY VIRUS PROTETION DID
Expert:  Jason Jones replied 4 months ago.

Let's try another connecting another way.

If you are using a Windows PC, click this link: http://tinyurl.com/teamviewerJason
If you are using a Macintosh/Apple Computer, click this link: http://tinyurl.com/TeamViewerJasonMac

- Download and run the file that you are given.
- It will give you an ID & password.

Please, give me both of the ID and password.

Keep in mind that you must keep the program running for me to connect. For this reason, please do not close it.

Customer: replied 4 months ago.
CHANGED COMPUTERS,DOWNLOADED AND RAN BUT NO PASSWORD ***** ID SHOWN
Expert:  Jason Jones replied 4 months ago.

You did what? Did you follow my first set of instructions or the 2nd set?

Customer: replied 4 months ago.
SECOND SET
Expert:  Jason Jones replied 4 months ago.

Okay. You ran the program. So that means the TeamViewer window is showing. What does it show on that window for the ID & password?

Customer: replied 4 months ago.
WHERE IS THAT BOX IR DOES NOT SHOWS WHAT YOU WANT
Expert:  Jason Jones replied 4 months ago.

Let's try it again.

- Click this link: http://tinyurl.com/teamviewerJason

- When you click the link, a file will download. Choose to RUN the file.

- Install that file and then open TeamViewer.
What shows for the ID and Password?

Customer: replied 4 months ago.
DOWN LOADED AND RAN TWICE BUT NO PASSWODS SHOWN
Customer: replied 4 months ago.
ID###-##-#### PASSWORD *****
Expert:  Jason Jones replied 4 months ago.

Thank you.

Expert:  Jason Jones replied 4 months ago.

You closed the program. You must keep it open. Please, try again.

Customer: replied 4 months ago.
LOOKS LIKE IT IS RUNNING
Expert:  Jason Jones replied 4 months ago.

Awesome! I am happy to hear that. Thank you for your time and patience today.

I look forward to your rating of my help on the top of this page. If you have any questions about rating me, please let me know.

Thank you for your time and please, do not forget to rate my help on this page.

- Jason

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:

http://JasonFixedit.com

Customer: replied 4 months ago.
HAVE YOU FIXED IT ALREAY
Expert:  Jason Jones replied 4 months ago.

Are you able to send an email to yourself?

Customer: replied 4 months ago.
NO
Expert:  Jason Jones replied 4 months ago.

Oh, I am sorry to hear that. When you said, "Looks like it is running", I understood that as it was all working.

I have run out of ideas.

For this reason, I am opting out of the question and allowing another expert the chance to help.

The next expert will see all that is on this page, so there will be no need to repeat anything.

When another expert picks this up, you will be notified by email.

Thank you for your patience.

- Jason

Customer: replied 4 months ago.
what I am looking for
Customer: replied 4 months ago.
how do I look at sever
Expert:  hongkongpom replied 4 months ago.

Hello there I looked at your plans. Yes indeed it is always better to run cabling. You also don't have to contend with the signal speed being halved by using extenders or repeaters.


What I would do would be to run Cat6 cables to ALL the rooms from a single point where you would put the network switch.

You may be able to us a WAP to service two rooms that have a common wall but you will have problems when there are many walls separating the rooms.

​Netgear make good products as is what I use.

Customer: replied 4 months ago.
you answered a question I did not ask
Expert:  IT Miro replied 4 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

It looks like the previous Expert is not available any more. I can continue assisting you. Let me know if you still require assistance with the e-mail account problem.

I am awaiting your reply.

Thanks,
IT Miro

Expert:  IT Miro replied 4 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 4 months ago.

Hello!

Let me know if you were able to receive my messages.