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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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There are 900 some in inbox and last one received was 6-14.

Customer Question

There are 900 some in inbox and last one received was 6-14. I was in hospital 6-16 for 2 weeks it worked before that. does it have something to do that I didn't log in during that time?
JA: How long has this been going on?
Customer: last e-mail was 6-14 and on all 6-14.
JA: Just to clarify, what email service provider are you using?
Customer: yahoo
JA: What troubleshooting have you tried?
Customer: various settings,
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no just how do I delete 900 e-mails once he gets e-mail fix so I can receive them daily. thank you
Submitted: 10 months ago.
Category: Email
Expert:  Jason Jones replied 10 months ago.

Hello,

I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

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