Need Help With Email? Ask Your Email Questions Online
You opened a second question. You'll want to reply to the original question. By the way your last message said Gmail in this message you said Hotmail. Which account is it? I can also propose a phone call if that makes life easier?
We can chat here without an additional fee. But I need to know is your issue with Hotmail or Gmail?
That's odd. When you click the link I provided you, it sends you to Hotmail? Or when you launch your browser it defaults to Hotmail. I need you to CLICK the following link: https://www.google.com/accounts/recovery/