I'm sorry about the issue. Do you use the AOL Desktop program? Or do you go to the aol.com website to use aol email?
Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Hello and welcome.Sorry to hear you're having trouble with your computer.When did the problem start?May I connect with you to troubleshoot this issue directly?Regards,Martin