I'm sorry about the issue. Is there any error or message?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
I am sorry to hear that you are having this issue.
Do you still need help with this?
Reply here please.
Hi my name is ***** ***** I may be able to assist. Please check to see if you are still logged in to Yahoo.com by clicking on the Sign In button in the top right corner. It is possible that it signed you out when you accessed through Google Chrome or that you have not signed in to Yahoo.com through Chrome before. Let me know if that works for you.