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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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Ican not get into my email account I keep getting wrong

Customer Question

ican not get into my email account I keep getting wrong password
Submitted: 8 months ago.
Category: Email
Expert:  Martin replied 8 months ago.

Hello and welcome.

Sorry to hear you're having trouble with your computer.

When did the problem start?

May I connect with you to troubleshoot this issue directly?

Regards,
Martin

Customer: replied 8 months ago.
for the last few weeks
Expert:  Martin replied 8 months ago.

Thank you.

I'm fairly sure we can get back into it if you're contacting me from the computer you regularly use to log in with.

Customer: replied 8 months ago.
sorry I can"t afford this
Expert:  Martin replied 8 months ago.

Let me see if I can lower the amount for you - one moment

Expert:  Martin replied 8 months ago.

How's that, Sherry?

Expert:  Martin replied 8 months ago.

If you click on view offer, you should see the updated price

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