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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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Ican not get into my email account I keep getting wrong

Customer Question

ican not get into my email account I keep getting wrong password
Submitted: 10 months ago.
Category: Email
Expert:  Martin replied 10 months ago.

Hello and welcome.

Sorry to hear you're having trouble with your computer.

When did the problem start?

May I connect with you to troubleshoot this issue directly?

Regards,
Martin

Customer: replied 10 months ago.
for the last few weeks
Expert:  Martin replied 10 months ago.

Thank you.

I'm fairly sure we can get back into it if you're contacting me from the computer you regularly use to log in with.

Customer: replied 10 months ago.
sorry I can"t afford this
Expert:  Martin replied 10 months ago.

Let me see if I can lower the amount for you - one moment

Expert:  Martin replied 10 months ago.

How's that, Sherry?

Expert:  Martin replied 10 months ago.

If you click on view offer, you should see the updated price

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