Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue.
To make this easier for you:
May I connect with you remotely (over secure network session) to check/fix the issue directly?
Secure Remote support($14) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.
We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau websitehttp://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403
Please reply back to me at the box given below. Thank you.
Hi, I'm ready to help you step by step. Please reply back to me at the box given below. Thank you, ***** *****
I'm following up with you to see how everything is going.
Do you still need help with this?
Please reply back to me at the box given below.
Thank you, ***** *****