Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue.
Can you please tell me about the email service provider you're facing the issue with? gmail/yahoo/hotmail or other
Please reply back to me at the box given below. Thank you.
I'm ready to help you with this issue, please reply back to me the box given below. Thank you, ***** *****
I'm following up with you to see how everything is going.
Do you still need help with this?
Please reply back to me at the box given below.