Hi there Ron. Did you use your Microsoft id for anything other than signing on to your computer? If not, we should be able to create a new Microsoft account and tie it to your computer. Can you explain a little further about the icloud problem? You mentioned iCloud but then you also mentioned imap and smtp access, both of which are related to email. Are you referring to your Apple email perhaps? How do you access that email? Do you use Microsoft Outlook or Thunderbird, or do you go the website to login?
Since you have what sounds like several different issues here, if you'd like, I can offer the PREMIUM SERVICE of a SECURE REMOTE CONNECTION. This will allow me to see exactly what is happening on your computer and to work on the problem while you watch. This is completely optional. If you do not choose to take this service, I will walk you through a solution step by step here.