How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Cody Your Own Question
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 2107
Experience:  Systems Administrator
Type Your Email Question Here...
Cody is online now
A new question is answered every 9 seconds

My computer which uses Windows 8.1 has been hacked. #1 I

Customer Question

My computer which uses Windows 8.1 has been hacked.
#1 I must change the password ***** log in. How can I change the password *****?
#2. My OUTLOOK email acct. has been hacked and my clients sent phony messages.
How can I change THAT password ***** make my OUTLOOK as secure as GOOGLE makes GMAIL ? This is a disgrace!!
Submitted: 10 months ago.
Category: Email
Expert:  Cody replied 10 months ago.

do a ctrl alt delte once logged in an choose change password

What is your email account in Outlook, do you still have access to it?

Customer: replied 10 months ago.
Customer: replied 10 months ago.
It is not clear to me whether U are referring to logging into my computer or into my email. Am I the log in to my computer & hit control alt delete or to my OUTLOOK email.
Customer: replied 10 months ago.
I am waiting for an answer.
Expert:  Cody replied 10 months ago.

login to computer and do ctrl alt delete to change computer password

Can you login to your outlook email account?

Expert:  Cody replied 10 months ago.

If you can login to your email, then go here to change your password.