OK if I send u a test email?
Ok sending now.
Pls provide me with ur gmail password ***** I have the OK to try and sign in
No I'm not. We're JustAnswer.com. Do you want to close this question and contact google support, or do you want me to troubleshoot?
OK. Could you pls close this question?
I'm sorry about the issue. Many general email providers, such as Google / Gmail, Yahoo, Hotmail, etc., do not provide support at all. That's why I'm here to help. I am an independent computer support tech. I can fix this issue for you now. We guarantee our service, so don't worry.
Is there any error or message?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below; we guarantee our service. Thank you,
Thank you. Can I connect remotely to your computer, so I can fix this issue directly on your computer for you?
Please reply at the box below. Thank you,
What device are you using right now in order to communicate with me at this web page?
Google / Gmail will not provide you support at all, and your local support / store usually charges you a lot more. Via online, I can help fixing your email issue quickly right now or whenever you are available.
What is the model of the device that you need help with in getting your email account to work on?
Please reply at the box below; we guarantee our service. Thank you.