Hi, I'm Sandy and I look forward to help you today.I'm sorry about the issue.
May I connect with you remotely (over secure network session) to check/fix the issue directly?
Secure Remote support($19) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.
We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau websitehttp://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403
Once you accept the secure remote support offer, please click the link:
Scroll down on that page and click "I Agree".
Download/allow and run this program to start secure remote session.
Are you still there?
Please follow the steps provided or reply back to me at the box given below.
Also, please tell me about your email service provider. gmail/yahoo/hotmail or other.
I started working with you yesterday. But, we could not continue it.
I'm ready to help you with this.
If you need phone support or secure remote support, please let me know.