Hi, and welcome to Justanswer. My name is ***** ***** i will be assisting you today.
Can you tell me how the button isn't 'working properly'?
I am here, i just need time to prepare your answer. I have a few solutions we are going to try, okay?
That is absolutely fine. I am opting out.
Here is the refund process.
I hope you find the help you are seeking. Good luck.