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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 35381
Experience:  Over 15 year experience in Email Systems and Programs
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Please can you help? have closed gmail account in error,

Customer Question

Please can you help ? have closed gmail account in error , can't access account so can't disable automatic forwarding of emails to mobile.
Submitted: 10 months ago.
Category: Email
Expert:  Richard replied 10 months ago.

Hi there and welcome Brian

How along ago did you close the account?

And what is the message you now get when you try to sign into it?

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard

Customer: replied 10 months ago.
Thank you for your reply, I am not able to provide the information you require.
I do not wish to proceed any further.
Expert:  Richard replied 10 months ago.

ok, if you need anything else let me know please

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