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Ask Jason Fenoglio Your Own Question

Jason Fenoglio
Jason Fenoglio, Sr. Systems Engineer
Category: Email
Satisfied Customers: 258
Experience:  Sr. Systems Engineer
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I have a Dell Inspiron Computer with Windows 10 and Windows

Customer Question

I have a Dell Inspiron Computer with Windows 10 and Windows Live Mail 2012 installed. It has been working fine for at least six months. However, now when I try to access Windows live mail, the following message appears: "Windows Live Mail could not be started. It may not be installed correctly. Make sure that your disk is not full or that you are not out of memory. (0X80041161)"
I have used 55.6 GB on the computer out of 931GB and there is 8GB of RAM.
NOTE: I am sending this request from another computer.
Should I uninstall Windows Live Mail and try reinstalling or try something else? Thanks.
Bill Durbin
Submitted: 3 months ago.
Category: Email
Expert:  Jason Fenoglio replied 3 months ago.

Hi my name is ***** ***** I can assist you. Have you tried to do a repair of Windows Live Mail?

Follow the below steps:

1. Press Windows key on the Keyboard,

2. Type Control Panel, then select Control Panel.

3. Select View by: Category.

4. Click on Uninstall a program.

5. Select Windows Live Essentials, then click Uninstall/Change -or- Remove.

6. Click Repair all Windows Live Programs.

It will ask you to reboot after the repair. Let me know if this does not work and we can try something else.

Expert:  Jason Fenoglio replied 3 months ago.

If the above does not work, try this also:

1. Click in the search bar near the Start button.

2. In the search bar at the bottom of the start menu type just the word SERVICES and then hit the enter key on your keyboard. This will open the Services window.

3. In the Services window, scroll down this list of services until you find “Windows Live ID sign-in assistant.” Double-click the windows live id sign-in assistant service and it will open.

4. In the “Startup type” field, if you see “Disabled” or “Manual”, click on that field and choose “Automatic”

5. Click the Apply button then click Start if not Started. Then click OK and also close the Services window.

Expert:  Jason Fenoglio replied 3 months ago.

Did you need any more assistance from me? If you accept my answer, please rate the answer on the stars at the top of the page.