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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I switched from Comast to AT & T. My computer works, but I

Customer Question

Hi. I switched from Comast to AT & T. My computer works, but I cannot connect my i-pad. I tried AT & T and they told me to contact Apple. I went to the Stanford Mall and they said I had to do it this way.
I am using the ID and password ***** the back of the (modem?) But it will not connect.
Thx.
Doris Harry,(###) ###-####***@******.***
(formerly***@******.*** which will recieve but not send)
Submitted: 5 months ago.
Category: Email
Expert:  Jess M. replied 5 months ago.

Hi Doris, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am sorry about your issues. Is the computer you are using now to chat with me also connected to the same router?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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