How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

Windows 10. AOL 9.8.2. All of a sudden, AOL will not send

Customer Question

Windows 10. AOL 9.8.2. All of a sudden, AOL will not send emails nor allow me to scan documents & email them. It says that Word couldn't send mail due to MAPI failure, unspecified error. I used SmartPCFixer. Didn't help
Submitted: 5 months ago.
Category: Email
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you tell me please exactly when this problem started?