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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Thank you me with my initial problem back in April was

Customer Question

Thank you for helping me with my initial problem back in April for which was paidfor as far as I could understand. However why am I be charged a monthly membership fee? Couldn't work out how to ring you.12 April Membership(###) ###-####A $56.00
12 May " " $56.00
29 May " " $56,00
3rd July Pending " Credit $56.00At no time was I aware that I had asked to be a member.
Sincerely ***** *****
Submitted: 3 months ago.
Category: Email
Expert:  Jess M. replied 3 months ago.

Hi Joan,

I am very sorry about your issues. Please visit this link before for the procedures on how to turn OFF your subscription or membership:

If you have other concerns, please let me know.

Best regards,