Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue.
Click the link: https://live.com
And tell me if you're able to login into your account or not.
What program do you use to check your emails on the laptop? Internet explorer, mozilla firefox, safari, outlook, outlook express, Windows Mail, Windows Live Mail or Thunderbird or other.
Can you please tell me what happens when you click the link to login into your emails?
Please reply back to me at the box given below.
Are you still there?
I'm ready to help you with this step by step.
We provide different options to fix the problem: Secure remote support or Phone support.
If you need any one of these, please let me know.
Please reply back to me at this page.
A. Click the link: https://live.com
And check if you find your emails.
B. If you're not able to find your emails, please reset your account password ***** and create a new password:
Click the link: https://account.live.com/password/reset
And follow on-screen instructions to create a new password.
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