Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD, and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.
You have probably miss-typed, or forgot your password. 3 bad attempts, rather misspelled, or missed capitalization will cause a lock out after 3 attempts. I hope you registered your cell phone, or an alternative email address with them.....or at the very least have challenge phrases.