Hi there. My name is*****'m sorry to hear that yo are having this problem. I will do my best to help you with it. If you don't mind I'll need to ask a few questions in order to best help you. Does the email that you sent to your girlfriend show up in your SENT mail folder? Have you received any messages from Yahoo telling you that the message was not delivered successfully? I'll be waiting to hear from you.
I'm here. I'm sorry to say that if you haven't received any emails from Yahoo advising that it was undeliverable, then the problem is most likely on your girlfriends end and not on yours. You may want to ask her to look in her SPAM folder to see if it was accidentally delivery there. If it was she should be able to designate it as NOT SPAM so that future emails will go straight into her mailbox. Are you able to ask her that now?
I'm sorry but as an independent consultant for Just Answer I do not have access to billing information. You can contact customer service at***@******.*** or you can go to HELP on the Just Answer website to find options for online chat as well as phone number. Have a great day!