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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My password would not work and was told that it was

Customer Question

My password ***** not work and was told that it was comprimised. Hired a company
to fix it and now I have lost all my contacts on phone and computer. Really want to
go back to my old one and get all my contacts back. Desperately need them.
Kim R****
Submitted: 3 months ago.
Category: Email
Expert:  Dustin replied 3 months ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

How long ago did you lose your contacts and info? And when you hired the company to fix it, did you take your computer to them or did they connect to your computer via a screen sharing session?

Expert:  Dustin replied 3 months ago.

Also, would you like me to connect to your computer from here and work on the issue directly on screen? If so we can set this up via a secure remote assistance session. That session is guaranteed meaning if I cant help you then you will be entitled to a full refund of all fees.

Otherwise, I can try and assist you via written support alone. Let me know how you'd like to begin.

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