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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Why do I suddenly need a password to send an e-mail? I 't

Customer Question

Why do I suddenly need a password ***** send an e-mail? I don't have one and only have one e-mail address available to receive a new reset password.
Submitted: 4 months ago.
Category: Email
Expert:  Viet - Email Tech replied 4 months ago.


I'm sorry about the issue. Are you currently able to receive emails fine?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 4 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Bryan replied 3 months ago.

I see that the previous tech has opted out of your question. Please let me know if I can be of assistance.