I'm sorry about the issue. Please click on the website below:
, and sign in your hotmail email account if prompted
, then there, click on the first dropdown list, then select the option English (United States)
, then click on the disk icon at the top to save.
- If there is still any issue, please let me know if you have windows xp, vista, or 7 or 8 or 10, or mac computer.
Please reply at the box below to continue. Thank you,