How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I cannot email photos using gmail. Messages get to the

Customer Question

I cannot email photos using gmail. Messages get to the Outbox, then an error screen pops up. How can I fix this problem?
Submitted: 5 months ago.
Category: Email
Expert:  Martin replied 5 months ago.

Hello June and welcome.

Sorry to hear you're having trouble with your computer.

When did the problem start?

May I connect with you remotely and troubleshoot the issue directly?

Regards,
Martin

Expert:  Martin replied 5 months ago.

Thank you. Please accept the remote support offer, then From your computer click the following link:

https://ngmt.screenconnect.com/?Session=b2ad1430-a4e4-4da5-826e-08a24dd4100d

Then click Join your session -->

And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client

Let me know once you've done that or if you need additional steps.

Martin