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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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PerL, WITHIN THE LAST FEW DAYS, iDID NONE, TO RETRIEVE MY

Customer Question

hi perL
JA: How long has this been going on?
Customer: WITHIN THE LAST FEW DAYS
JA: What troubleshooting have you tried?
Customer: iDID NONE, i AM LOOKING TO RETRIEVE MY PASSWORD
JA: When did you last reset your username and password?
Customer: never the user
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: never cHANGE THE NAME, password ***** with in the few month
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Email
Expert:  ChrisC replied 9 months ago.

Hi, my name is ***** ***** I'll be happy to discuss your issue with you!

First off, this is your e-mail password *****'re trying to reset, is that correct? What service is your e-mail through?

Also, what you have done at this point to change your password?

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