Hi there and welcome
First, can you tell me for which email service this is for, and whats the message you get when you fail to sign in?
So now when you try to sign in, you get the error your account has been deactivated correct?
ok, but I still need to know from you the exact message you get when it fails
ok, ill forward the request to customer service for a refund which will close this question for any further correspondence.
All the best
Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue.
For prices details, please contact our customer care team:
I'm from tech department.
Can you please explain the issue.