Hi, I'm Sandy and I look forward to help you today.I'm sorry about the issue.
May I connect with you remotely(over secure network session) to check/fix the issue directly?Secure Remote support($14) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.
We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau websitehttp://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403
Once you accept the secure remote support offer, please click the link:
Scroll down on that page and click "I Agree".
Download/allow and run this program to start secure remote session.
If you need phone support, please let me know.
To check your emails, please click the link: https://gmail.com
You can update your phone and recovery email settings under the link:
Also, you can update your gmail account recovery details under the link given below:
And if you can take a second to rate my service(click stars at the top of the screen and click Submit), that would be greatly appreciated. You can continue working with me even after rating.
Are you there? Please reply back to me at the box given below.
Click the link: https://gmail.com
Click the link:
And check your emails.
You can change the recovery details as suggested under my previous answer.
Please take a second to rate my service(click stars at the top of the screen and clickSubmit