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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6001
Experience:  I have 7+ years of experience in fixing emails issues.
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I need to register my new laptop in order to download music

Customer Question

I need to register my new laptop in order to download music that I purchased through iTunes for my iPod, currently sitting in my Library, how do I do the registration?
Submitted: 5 months ago.
Category: Email
Expert:  Sandy replied 5 months ago.

Hi, I'm Sandy and I look forward to help you today.

I'm sorry about the issue.

Is this your new computer a Mac or Microsoft Windows laptop?

Customer: replied 5 months ago.
Windows 10, yikes
Customer: replied 5 months ago.
I just sent it to charge the initial $20.00
Expert:  Sandy replied 5 months ago.
  1. Open iTunes.
  2. If you’re not signed in, sign in with your Apple ID.
  3. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > Purchased. If you're a member of a Family Sharing group, you might see Family Purchases instead of Purchased.

Click "Not in My Library" to view purchased content that isn't on your computer.

Find the item that you want to download, then click the Download icon in the upper-right corner. Your song downloads to your library.

And if you can take a second to rate my service(click stars at the top of the screen and click Submit), that would be greatly appreciated. You can continue working with me even after rating.

Expert:  Sandy replied 5 months ago.

Hi,

I'm following up with you to see how everything is going.

Do you still need help with this?

If you have any other query regarding this issue, please do not hesitate to let me know.

Else, please take a second to rate my service by clicking the stars at the top of the screen then submit.

Thank you, ***** *****

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