Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Ive seen your request for secure remote assistance, and Ive sent that offer to you.
Once that offer has been clicked and accepted, I will send the connection steps.
Hello again, I never heard back from you. Did you still need help with this issue?
Just checking as the other expert opted out, did you still need assistance with your email issue? If not I can send this to our moderators to issue a refund. Thanks
Please let me know if you still require assistance.
Please tell me what you did to fix your issue? Just curious.