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Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you
Ma'am are you trying to access your Verizon email account ?
What is the message you are getting when you are trying to access Verizon email account using web browser (Internet explorer,Firefox or Chrome)?
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Ma’am please answer my above questions so that i can help you better.
Checking to see whether you still need my help.
Please let me know.
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Can you tell me please for which account this is for?