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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I keep receiving a message saying that unable to send and

Customer Question

I keep receiving a message saying that unable to send and receive messages for the Comcast denise1946 account. I have contacted Comcast and they cannot fix the problem because I am able to receive email at xfinity account
Submitted: 4 months ago.
Category: Email
Expert:  Jason Jones replied 4 months ago.


I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

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