My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
Can i start a secure remote session which helps to view and work with you in real time
If you are ready, request you to download and install below tool on your computer
1: Click Above link
2: Click "I Agree"
3: Click "Download"
4: Double click file after download
Are you still there
waiting for your reply
It seems you have gone offline
Please let me know when you are back..
Also request you to install above tool so that i can connect you
Didn't find you back..
Please let me know if you are still waiting for answer