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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31122
Experience:  Over 15 year experience in Email Systems and Programs
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Dear Yahoo Tech, I can't access my yahoo mail on my laptop

Customer Question

Dear Yahoo Tech,
I can't access my yahoo mail on my laptop because I forgot my password
I can stil access it on my iphone
Submitted: 5 months ago.
Category: Email
Expert:  Richard replied 5 months ago.

Hi there and welcome

Have you attempted to reset your password ***** the account? If so, what stopped you from completing this?

Customer: replied 5 months ago.
no because i can still access my account on my iphone
Expert:  Richard replied 5 months ago.

ok, you cannot on the iPhone do anything about the password ***** You cannot even view it for security reasons

You need to try to reset it.

To do this, use my link below

https://edit.yahoo.com/forgotroot

Follow the onscreen steps to reset the password ***** use this new password ***** sign into your account.

Let me know please how you go.

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