Hi, my name is ***** ***** i will be helping you today.
You are correct. That was a scam.
I may be able to help you recover your gmail account. Would you like me to help you directly onscreen verbally
or guide you via Secure Remote Assistance?
You did the right thing by not accepting what that company was offering you.
Let me know how you would like to proceed.
Im sorry, i do not understand, 'couldnt'? Are you referring to getting into your gmail?
you need to go to this address and go through the recovery process.
it might give you other options such as sending to an email address but if the only option you get is sending a text to your cell phone you will have to get the phone to a place where it can get a signal to get the code.