Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Also, how long ago did you set up the Microsoft account with the incorrect carter.net address? And is this issue stopping you from signing into your windows 8 or 10 computer? Or, if its some other issues please describe the problem as best as you can. Thank you,
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Are you no longer able to log into your computer at all?
Or, is there an account you can use to log in to your computer? Please try to answer with as much detail as possible, so we can get to the repair steps!
Ok, so you can sign into your tablet normally then?
Yes, or no?
Its only the MSN email account that you cannot access? ( but you can log into the tablet and get to your desktop and apps, etc , without issue)
Ok.. And when you try to sign into the incorrectly spelled msn account.. Does it no longer accept your password?
Also, how long ago did you create the account? If the wrongly spelled msn account is a new account. Wouldnt it be simpler just to close the account, and then create a new msn account using the correct spelling?
Is there any reason why that wouldnt work for you?
You could just create a new account with the correct address. ( unless you need something from the old msn account?)
This link will let you create a new account
Simply enter the new and correct charter email address , and youll be good to go.