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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31118
Experience:  Over 15 year experience in Email Systems and Programs
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Went to hotmail account. Over 1500 messages done from inbox.

Customer Question

went to hotmail account. Over 1500 messages done from inbox. Not in deleted, not did I deleted them. Can they be recovered?
Submitted: 5 months ago.
Category: Email
Expert:  Richard replied 5 months ago.

Hi there and welcome Donald

Can you please go to your Deleted folder and go to the bottom of it

There you see the text recover deleted items.

Click this and tell me if you see the missing emails there please.

Customer: replied 5 months ago.
Richard:No text as you state. Nothing like it anywhere
Expert:  Richard replied 5 months ago.

Make sure your in Trash Donald and it will be there right at the bottom, like in the picture I attached now.

Expert:  Richard replied 5 months ago.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.