Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Thank you.. And how did you normally and previously access yahoo?
Did you use an email program such as outlook, thunderbird, or windows mail desktop?
Or did you log directly in using your browser such as internet explorer or firefox or google chrome?
Hello again, I havent heard back form you in a few days.
Did you still need help with this issue?