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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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We have reg e-mail with juno mega mail with two e-mail

Customer Question

We have reg e-mail with juno mega mail with two e-mail accounts with juno DSL. Since last Dec, we only can receive mail on one account and lost all saved e-mail on the other address back to 2013! We still are being charged the full amount and can no longer use either account unless we go through another browser(Yahoo)to get to juno. Help ! This will only one address to receive any e-mail. Help!
Submitted: 10 months ago.
Category: Email
Expert:  Cody replied 10 months ago.

Hello. My name is ***** ***** I will be assisting you today.
Can I remotely connect to your computer, so I can troubleshoot this issue with you?