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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1706
Experience:  Computer Software Support Specialist for more than 10 years
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WON'T TAKE MY PASSWORD, WAS JUST ON, THEN 5 MIN. LATER

Customer Question

WON'T TAKE MY PASSWORD, WAS JUST ON, THEN 5 MIN. LATER WOULD'NT LET ME ON, SAYS INVALID PW
JA: When did you last reset your username and password?
Customer: 4 OR 5 MONTHS AGO, RESET PW
JA: Tell me a bit more about what's going on so he can help you best.
Customer: CAN'T SIGN ON WILL NOT EXCEPT MY PW
JA: Is there anything else the Email Technician should be aware of?
Customer: NO
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.
Submitted: 10 months ago.
Category: Email
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you tell me please for which service this password ***** ***** please?

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