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michelleclive
michelleclive, Email
Category: Email
Satisfied Customers: 4687
Experience:  I am a computer professional have fixed and handled email issues.
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WINDOWS 10 UPLOADED ON MY LAPTOP AND I WAS NOT ASKED TO DO

Customer Question

wINDOWS 10 UPLOADED ON MY LAPTOP AND I WAS NOT ASKED FOR IT TO DO SO AND I WANT TO GO BACK TO WINDOWS 7 PLEASE HELP ME WITH THIS
Submitted: 6 months ago.
Category: Email
Expert:  michelleclive replied 6 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Click the the start button and press and hold down the shift key on the left hand side, while holding it down click on power and select restart. Now you can release the shift key and let the computer reboot.

Expert:  michelleclive replied 6 months ago.

you will see recovery option select recover select recovery options and check the option to roll back to previoius window click to select and it will revert to old windows os.

Expert:  michelleclive replied 6 months ago.

let me know if you need secure remote assistance.

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