Hello, it will be my pleasure to assist you today.
As Eudora is no longer actively being developed as a product, there are some glitches with newer operating systems such as Windows 10, but we should be able to find a good solution so that you don't have to search for all of your attachments each time.
The best way to resolve this will be through a temporary and secure screen sharing session where we can go through the process together. Does that sound good to you?
Hi, I will not charge you any additional fee for remote support for you, and you will always be able to access a history of our conversation, for no additional charge.
In regards ***** ***** second question, given that Eudora has not been updated in years, and will not in the future, it will certainly be less hassle to move to an email program which is either built-in to Windows 10 or Windows 10 friendly.
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