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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I'm having trouble getting into my email a/c as google

Customer Question

I'm having trouble getting into my email a/c as google cancelled it as i am emailing from a different location as i am on holidays i cannot remember which password ***** used can you help please i have a very important email to send and i am getting worried
Submitted: 8 months ago.
Category: Email
Expert:  Sandy replied 8 months ago.

Hi, I'm Sandy and I look forward to help you today.

I'm sorry about the issue.

Can you please tell me if you email address ends with @gmail.com or other?

Have you tried to reset the email account password? If yes, what error message do you get?

Optional: May I connect with you remotely(over secure network session) to check/fix the issue directly?

Secure Remote support($9) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.