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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I'm having trouble getting into my email a/c as google

Customer Question

I'm having trouble getting into my email a/c as google cancelled it as i am emailing from a different location as i am on holidays i cannot remember which password ***** used can you help please i have a very important email to send and i am getting worried
Submitted: 4 months ago.
Category: Email
Expert:  Sandy replied 4 months ago.

Hi, I'm Sandy and I look forward to help you today.

I'm sorry about the issue.

Can you please tell me if you email address ends with or other?

Have you tried to reset the email account password? If yes, what error message do you get?

Optional: May I connect with you remotely(over secure network session) to check/fix the issue directly?

Secure Remote support($9) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.