I have sent you a request for secure remote assistance per your request.
No problem. Please attach a screenshot here
Did you try this?
It will say 0 items to be indexed after it has indexed everything.
Close Outlook, reopen and try again
Did you close Outlook and reopen then try again?
HI there, my name is ***** ***** I would like to assist. The feature you are using is called the 'People Pane'. I have found a Microsoft article with a tutorial on getting this to work, see following link: https://support.microsoft.com/en-us/kb/976786
In doing some research about this topic, if you are connected to an exchange server I would recommend turning cache mode on if not already on, and if it's already on trying changing it to off and back on again. See following link on how to perform this operation: https://kb.intermedia.net/article/1057Let me know if this helps.Thanks,