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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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How do I get help with thunderbird E-mail

Customer Question

How do I get help with thunderbird E-mail
Submitted: 6 months ago.
Category: Email
Expert:  Viet - Email Tech replied 6 months ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Is there any error or message?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 6 months ago.
I just got new windows 10 system and loaded thunderbird in it on friday but now i do not get up dated e-mails
Expert:  Viet - Email Tech replied 6 months ago.

Can I connect remotely to your computer, so I can fix this issue directly and quickly for you?

Please reply at the box below. Thank you,

Customer: replied 6 months ago.
you may
Expert:  Viet - Email Tech replied 6 months ago.

Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:

http://www.justanswer.com/remotedesktop/join.aspx?Session=17c64b21-6822-4f27-96d7-a41d75385d30

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Expert:  Viet - Email Tech replied 6 months ago.

Please click on the website below in order to connect with me remotely, then I can help you directly:

http://www.justanswer.com/remotedesktop/join.aspx?Session=17c64b21-6822-4f27-96d7-a41d75385d30

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Expert:  Viet - Email Tech replied 6 months ago.

Please let me know when you are available. Thank you,