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Ask Jason Fenoglio Your Own Question
Jason Fenoglio
Jason Fenoglio, Sr. Systems Engineer
Category: Email
Satisfied Customers: 266
Experience:  Sr. Systems Engineer
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I "t have same phone number forgot email pass word my email

Customer Question

I don"t have same phone number forgot email pass word my email is [email protected] but my new phone number is **********,,, I don't remember the old number but I need it to come to that phone number to let me inter my code to get on yahoo
Submitted: 9 months ago.
Category: Email
Expert:  Jason Fenoglio replied 9 months ago.

Hi my name is ***** ***** I can assist. Yahoo will not allow you to change the phone number on the security settings without having access to the account as it would circumvent the security in place. Have you tried accessing it your Yahoo account with the security questions?

Expert:  Jason Fenoglio replied 9 months ago.

If you've set up the alternate e-mail address, that would work too.

Expert:  Jason Fenoglio replied 9 months ago.

Let me know if you need any more help, I'll leave the ticket open for your response. If I was able to answer your question, please rate my service with the stars above with 3 stars or higher if I was able to provide you with excellent service. Otherwise, I will continue to work on your issue until you are satisfied.

Thanks,

Jason

Expert:  Jason Fenoglio replied 9 months ago.

It seems there may have been issues getting my responses to you. I just want to make sure that you received my messages and to see if you still need help

Jason